Achieving Efficiencies in Back Office Staffing & Structure

$30.00


[2662] Achieving Efficiencies in Back Office Staffing & Structure

Education-Training Credits:

  • 1.00 Hr(s) HCSSA Administrator/Alternate

Summary: How to measure & control back office costs.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][7]financial management

Faculty: Gaboury, Melinda

Program Description: Having and efficient back office that is accountable to key performance metrics is a key component to financial wellbeing. As an administrator, you are responsible for “implementing an accounting and budgeting system that promotes the health and safety of the agency’s clients” (TAC §558.243).

This program presents the cost indicators that must be understood in making operational decisions, items needed to develop billing performance measures that hold the billing department accountable and detail items to review in order to evaluate your back office structure. Supervising nurses may also benefit from a working knowledge of back-office processes to improve collaboration between billing and clinical aspects of patient care. Presentation Date: 11.18.2014

Program Objectives: Upon completion of this program, the viewer will be able to:

  • Identify the cost indicators that must be understood in making operational decisions regarding back office staff
  • Develop billing department performance measures
  • Detail items to review to evaluate back office structure

About the Presenter:
Melinda Gaboury, COS-C,
is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc. (HPS). Melinda and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical and cost reporting services to the home health industry. She has over 20 years’ experience in Medicare Home Health Reimbursement and has remained on the cutting edge of Medicare PPS since the regulation’s inception. She has helped her clients bridge the gap between clinical and financial issues and has been a seminar and webcast presenter for 20+ State Home Care Associations. She is also the author of “Home Health Pocket Guide to OASIS-C.”

[2662] Achieving Efficiencies in Back Office Staffing & Structure

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