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Becoming a Pvt Duty Leader - Strategies from 2015 Pvt Duty Benchmark [1.25HR]
[2736]
$37.50


[2736] Becoming a Private Duty Leader - Strategies from the 2015 Private Duty Benchmarking Study

Education-Training Credits:

  • 1.25 Hr(s) HCSSA Administrator/Alternate

Summary: What the 2015 Private Duty Benchmarking Study reveals...

HCSSA Topic(s) Addressed:

  • §97.259[d][4]agency responsibilities
  • §97.260[a][10]marketing

Faculty: Marcum, Aaron

Program Description: According to the 2015 Private Duty Benchmarking Study, many home care providers feel their greatest opportunity for growth lies in creating better relationships with professional referral sources, such as discharge planners and Geriatric Care Managers. But with so much competition in the market, how do you set yourself apart and ease the concerned minds of these professionals?

In this presentation Home Care Pulse Founder and CEO, Aaron Marcum walks you through the mindset of these professionals. You will gain deeper insight regarding what they’re looking for in a home care provider, and what they need to know about you in order to feel comfortable offering up their referrals to your home care business. Presentation Date: 08.12.2015

Program Objectives: Upon completion of this program, the viewer will be able to:

  • Identify ways to create relationships with professional referral sources.
  • Describe ways to “set your agency apart” for professional referral sources.
  • Discuss agency characteristics referral professionals seek when referring clients for home care.     

About the Presenter:
Aaron Marcum
is the Founder and CEO of Home Care Pulse, a leading quality satisfaction management and performance benchmarking firm. In 2010, Aaron founded the Best of Home Care® quality award series, designed to highlight exceptional performance among over 900 providers using the Home Care Pulse satisfaction management program. Aaron is also the founder and creator of the annual Private Duty Benchmarking Study, now in its 6th edition. This ground breaking annual study is endorsed by the HCAOA and is the largest and most in-depth study available for the home care industry. Due to his expertise in capturing and measuring performance and his hands on experience as a former successful private duty home care owner, Aaron continues to be a popular national speaker and respected educator.

[2736] Becoming a Private Duty Leader - Strategies from the 2015 Private Duty Benchmarking Study

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This product was added to our catalog on Wednesday 12 August, 2015.
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